Communications of America 1105

If you need to reach the union office, please dial 1-516-775-1113
CWA and Verizon reach a Work From Home and Leave of Absence agreement - COVID-19 related Programs to the right on this site


The Company plans to offer employees a one-time waiver of the repayment obligation under the Tuition Assistance Plan (“TAP”) for employees enrolled in a course(s) with an end date from March 1, 2020 through July 31, 2020. This one-time waiver applies to an employee who drops, fails or withdraws from a course(s) due to a COVID-19 related reason. The cost of these courses will not be applied against the annual tuition cap. Employees seeking the waiver will be required to complete a COVID-19 TAP One-Time Waiver request form.

During this difficult period we are working from home like may of you. We are having problems with are phone system and can only forward calls to 516-775-1113. If you call and no one picks up it is because that number is busy and the system is trying to ring the next number in our system. So if no one picks up please wait a couple of minutes and try again. Thank you for your patients.

April 25, 2019 is a Day of Action. Please access the flyer to the right on this site and call the number and tell your Congress person you want them to investigate the tax scam that was the result of the Republican Tax bill. Breaks for the very wealthy and major corporations at the expense of the middle class and the poor.

Thanks to years of tireless work by CWA members who made phone calls, sent postcards, met with legislators in Albany, held rallies, and much more, the New York State Senate voted this week by an incredible 58 to 3 count to pass the New York State Call Center Jobs Act to protect call center workers!

When the Senate completed its vote and the bill passed almost unanimously CWA members who had packed the gallery in a sea or red rose to their feet and applauded the Senate. What was even more inspiring and a clear sign of how much a change had taken place was that in response to our applause the Senate rose to their feet to applaud us.

The bill would require call center employers to notify the Department of Labor if they intend to relocate at least 30% of call volume in a year. Those companies would lose all grants, loans, tax benefits, and state contracts. The bill would also ensure that all state business-related call center work is performed by New York State companies.

Next, the New York Assembly must pass the call center legislation and send it to the governor's desk.

Bills are now being passed at a record pace on everything from voters rights to LBGTQ rights to women's reproductive health rights.

In addition to the Call Center Bill, CWA is pushing hard on a number of other bills including Nursing Safe Staffing requirements at various health care facilities and elevating Traffic Enforcement Officers to that of Peace Officer status.

Our work is by no means done. While it is important that our friends in the new majority in the Senate are passing bills out of committee, we need to keep the pressure up so that when bills do make it to the full Senate for a vote they pass. To that end we are urging all members to contact their State Senator, whether they are Republican of Democrat, to vote in favor of the bills when they get to the floor.

So call today at 855 980-2282 and tell your Senator that you want them to pass the Call Center Bill, S1826.
A flyer that highlights the Call Center Bill's provisions can be found to the right on this web site,


Verizon workers represented by the Communications Workers of America (CWA) in the Northeast and Mid-Atlantic regions and at Verizon Connected Solutions voted to ratify a four year extension of their current contracts, which were set to expire in August 2019.

The extensions provide for additional wage increases and enhanced retirement benefits. The agreement, which extends the contracts through August 5, 2023, will deliver an 11.2% wage increase over the additional four years and covers over 34,000 Verizon workers, including call center workers, and central office and field technicians.

“This agreement builds on the success of the 2016 strike, and it will ensure a better future and good, family-supporting jobs for thousands of Verizon workers," said CWA District 1 Vice President Dennis Trainor. "This agreement reflects the more constructive relationship between CWA and Verizon that has developed since the strike. “

Separate agreements were ratified covering 40 Verizon Wireless retail workers in Brooklyn and 7 workers in Hazleton, Pa., who voted last month to join CWA. The Brooklyn agreement provides for a $900 signing bonus for Brooklyn Wireless employees, creates a first-ever floor for the merit pay pool, creates a new Labor-Management committee to address further improvements in scheduling, and strengthens the grievance procedure. Additionally, about 90 Verizon Wireless technicians will receive the 11.2% compounded wage increases over the term of the extension and will have improved language regarding transfers by seniority.

"We saw the early negotiations with Verizon as an opportunity to make improvements for our members while avoiding the lengthy conflict we experienced two years ago. This is a solid contract for Verizon workers that will improve wages and raise the living standards of our members across the region." said Ed Mooney, Vice President for CWA District 2-13, which covers Pennsylvania to Virginia.
CWA Local 1105 Tape Updated Thursday July 19, 1:00 PM

By mutual agreement, negotiations on the contract extension were limited to wages and benefits and the length of the new agreement. The wins for Verizon workers come amid a wave of worker actions to raise wages, improve working conditions, and hold corporations accountable. Like the successful teacher strikes this spring, Verizon's willingness to come to the table early and agree to this contract is yet another testament to the power of working people standing together.

If you took the surplus package last November you will be receiving a letter soon on how to continue you medical coverage. Please see sample letter to the right on this site.

The 2018-2019 CWA Local 1105 Scholarship Application is now available on this web site to the left under Education/Tuition/Scholarships. The Deadline is by 5PM on Friday, August 17, 2018

CWA/Verizon Work and Family Committee Establish a Health and Wellness Trial to Defer the Cost of GYM Membership. The Program Flyer is in the Work and Family Tab to the Left on This Website

Several years in the making CWA and Verizon reached an agreement to improve telephone and internet service quality through out New York State. CWA's effort to have the company attend to and upgrade copper facilities, remove double poles and built out the fiber network began in 2014. The staff of the PSC has endorsed the terms of our agreement and will recommend the PSC Commissioners grant final approval.
To read more about the settlement a PDF of the memo by District 1 Vice-President Dennis Trainor announcing the settlement is posted to the right on this web site.

In late February, the Supreme Court will hear a court case called Janus v. AFSCME Council 31.

This case is the culmination of decades of attacks on working people by corporate CEOs, the wealthiest 1% and the politicians that do their bidding to rig the economy in their favor. It's meant to destroy the ability of people who work in the public sector, including over 100,000 CWA members, to join together in unions to negotiate better wages, benefits and protections that improve work conditions and set standards for everyone. The potential effects of a negative decision will be felt at every level of CWA and the labor movement as a whole.

And you know that once they've destroyed public sector unions they will come after everyone else. The forces behind this case simply do not believe that working people should have the same freedoms and opportunities as they do.

The 2017 raise of 2.5% at Verizon will take effect 6/18/2017 and will be reflected in the 6/30/2017 check.
Verizon workers along the East Coast overwhelmingly voted to ratify new contracts that were negotiated following a historic 45-day strike by nearly 40,000 workers.

Voting separately, CWA members in the New York-New England region (CWA District 1) and the mid-Atlantic (CWA District 2-13) and in New Jersey overwhelmingly ratified four-year contracts.

Workers represented by IBEW Locals 827 (mid-Atlantic) and 2213, New York, and T6 in New England also overwhelmingly ratified the contracts.

Verizon Wireless technicians ratified a separate agreement by an overwhelming vote. That contract covers about 100 VZW technicians in New York, and contract gains include a 10.9 percent wage increase over the four-year term, a $1,250 signing bonus, new paid parent leave benefits and improvements in stand-by pay.

For Verizon Wireless retail store workers in Brooklyn, NY, and Everett, Mass., who overwhelmingly approved a separate contract, the first-ever contract makes major improvements in job security and other areas. The contract provides a first-ever grievance and arbitration procedure, protections against arbitrary discipline and firing, and restrictions on the company’s ability to subcontract work. In a big gain, $2,000 of performance-based pay now will be guaranteed as part of workers’ base pay. The contract also gives workers the right to swap schedules, enabling workers to better balance their work and family lives.

Workers at Verizon Connected Solutions also ratified a separate four-year agreement that provides for the same benefit improvements as the core wireline agreement, and in a big gain for workers, maintains a key job title that ensures that these workers will receive wage raises according to the negotiated pay scale.

The ratification votes were conducted by local unions between May 31 and June 17th. The local votes were conducted through mass membership meetings, mail-in ballots, or walk-in voting at various polling places in proximity to major work locations.

“The ratification of these hard-won contracts cements an incredible victory for the nearly 40,000 courageous workers who put everything on the line to protect the good jobs for their families and for all American families,” said Dennis Trainor, Vice President, CWA District 1. “When working people come together as a union, we can make a difference in improving wages and providing stability for families.”

“It was a tough strike, but this contract, which secures good jobs in our communities and preserve workers’ standard of living shows what can happen when we stand together. I am so proud of our members for standing up for themselves, our communities, the customers and their families," said Ed Mooney, Vice President, CWA District 2-13.


On April 13, nearly 40,000 Verizon workers from Massachusetts to Virginia went on strike to fight back against the growing outsourcing, off-shoring and contracting out of good jobs by the company. It was the largest strike in recent history, and ended after 45 days with a groundbreaking agreement that will create good jobs, significantly raise pay for tens of thousands of working families, and secures the first contract ever for Verizon’s wireless retail workers. The terms of the new contracts were described in the New York Times as a “real shot in the arm for unions” and by other media outlets as a “huge victory for all workers” and proof that “strikes still work.” Experts on modern working standards said it showed “that the labor movement can expand and thrive in today’s economy.”

Highlights from the ratified wireline contracts include:

• A 10.9 percent raise over the next 4 years with compounded interest, including 3% upon ratification, and 2.5% on each anniversary of the contract.

• $1250 signing bonus in the mid-Atlantic and a $1000 signing bonus plus $250 HRA in the North East, and a minimum of $700 in Corporate Profit Sharing payments in each of the next four years.

• All call centers that had been threatened with closure in the mid-Atlantic region will remain open. Three of the five threatened call centers in upstate New York will also remain open; the six workers affected in the other two centers will be offered jobs locally in the company.

• An increased percentage of customer service work will be handled by unionized workers. As a result, Verizon will add 1,300 call center jobs, 850 in the mid-Atlantic and 450 in the Northeast.

• Several major contracting initiatives will be reversed, sustaining work for union members in their communities and returning a significant amount of pole maintenance work to the unionized workforce in New York State. There will be a 25% increase in the number of unionized crews doing pole work in New York State.

• Existing job security language is preserved, as is existing language on transfer and seniority protections for retirement incentives. All of the company’s proposals on forced interstate transfers of technicians were withdrawn.

• There will be three 1% increases in the Defined Benefit pensions over the life of the agreement.

• The company agreed to terminate a performance supervisory program (known as QAR) in effect in the five boroughs of New York City that workers found extremely abusive, and both parties will work with an outside consultant to develop a non-punitive program. This was a major issue for NYC-based technicians.

• The parties agreed to changes to active and retiree healthcare that generate savings to the company while protecting excellent plan designs for medical care.

COVID-19 Empoyee Rights
POSTED 04/12/20 11:51AM
COVID-19 Empolyee Rights.pdf

COVID-19 NYS Unemployment
POSTED 04/12/20 11:50AM
COVID-19 NYS Unemployment.pdf

COVAD-19 Emergency 401K Withdrawal Agreement
POSTED 03/31/20 5:49PM

COVAD-19 Emergency 401K Withdrawal Details
POSTED 03/31/20 5:49PM
401 k details.pdf

COVID-19 Leave of Absence
POSTED 03/24/20 3:22PM
401k agreement.pdf
All requests for a COVID-19 Leave of absence begins with accessing About You. You will find a link to About You on the left side of our website. To sign into About You you will need your V code and your password. If you have no access to your password and want to reset it please call the Verizon Helpline at 866-899-4872 and follow the prompts to change your password. [More...]

COVID-19 Telehealth Now Covered
POSTED 03/16/20 9:43AM
LOA Telehealth 2020-03-15_151455.pdf
VZ Medical will now cover telehealth services at the same cost as a primary care visit.

COVID-19 Back-up Care Advantage Program
POSTED 03/16/20 9:45AM
LOA Backup Care Advantage Program 2020-03-15_151724.pdf
Agreement between CWA and Verizon on back-up child care

COVID-19 - Bright Horizons Back-Up Care Advasntage Program
POSTED 03/16/20 9:50AM
Bright Horizen Back-up Care Attachment.pdf
Back-up Care Advantage is a program is designed to provide temporary care for you children or adult/elder family members to allow you to "get to work".

CWA and MGM dba Empire Casino Have Reached a Tentative Agreement on a New Contract
POSTED 03/16/20 9:45AM
MGM Yonkers-DRAFT Collective Bargaining Agreement-CWA AFL-CIO Local 1105-October 1 2019 - September

MGM Vote
POSTED 01/10/20 5:42PM
MGN tentative agreement 2020.pdf

TA between CWA and DEX Media
POSTED 11/09/18 11:48AM
DEX TA 10-22-18.pdf

DEX Media Sales Comp Plan
POSTED 11/09/18 11:49AM
2018 CWA EAST BA-SBA COL Sales Drive Comp Plan 10-22-18.pdf

2018 MOU Between CWA and Verizon
POSTED 07/19/18 1:27PM
2018 MOU.pdf

Summary of 2018 Agreement Between CWA and Verizon
POSTED 11/09/18 11:49AM
2018 Summary.pdf

Sample Letter on How to Continue Medical Coverage Six Months Post Surplus
POSTED 04/25/18 10:54AM
Medical Coverage post 6 months from surplus.pdf

Memo Announcing Agreement between CWA and Verizon on PSC Service Quality
POSTED 03/07/18 12:37PM
Memo Agreement on PSC Service Quality Proceeding.pdf

Verizon Retirees Eligbile for Medicare PArt D Surcharge
POSTED 05/03/17 1:31PM
hhtp:// [More...]

Strike Settled
POSTED 05/30/16 9:08AM
May 29th, 2016 Memorandum of Understanding

Supplemental IPP Tables for those who have between 31 and 40 years of Service
POSTED 05/03/17 1:27PM
NY EIPP Tables 31-40 Years NCS.pdf

CWA Local 1105 By-Laws
POSTED 08/11/15 8:08AM
BY-LAWS CWA 1105 AS OF MAY 31-2017.pdf

POSTED 05/03/16 12:53PM
First they came for the Socialists, and I did not speak out --
Because I was not a Socialist.

Then they came for the Trade Unionists, and I did not speak out --
Because I was not a Trade Unionist.

Then they came for the Jews, and I did not speak out --
Because I was not a Jew.

Then they came for me -- and there was no one left to speak for me.
- Martin Niemuller

Dex Media
POSTED 05/04/16 4:42PM
Dex Media Dues Deduction Form.pdf
Dues Deduction Form

Empire City Casino
POSTED 04/26/13 11:09AM
Empire dues auth form.pdf
Dues Deduction Form

32 B-J Legal Services
POSTED 01/16/15 9:46AM
dues auth form.pdf
Dues Deduction Form

Scinetific Gamming BBA Bally
POSTED 05/12/18 10:29AM
dues auth form w-o int fee.pdf

Copyright 2016 Communications Workers of America 1105  –    1983 Marcus Avenue, Suite C120  –   Lake Success, N.Y. 11042  –   Phone 516-775-1105  –    Tape 718-430-1500  –    Fax 516-775-1622